“We already work within e-health with a number of solutions,” says Sami Herrala. “We saw immediately that our Nurse Call product would be easy to adapt and extremely helpful in the situation we’re all in. Nurse Call is the embedded communication tool you would find in most hospitals, but it’s a complicated solution that takes time to install, with a lot of cables and other technology. This is perfect in normal circumstances but we’re not living in normal circumstances right now – we need a communication system that is easy to install, easy to use, and can be deployed quickly. Nurse Call Lite is exactly that.”
Nurse Call Lite can be deployed in less than a day. As soon as the order is made, the 9Solutions team takes customer usage requirements and configures the system. The system is shipped directly to the customer, with easy-to-follow installation and user manuals. There is no need for a technician to come onsite – the customer deploys the system themselves following the instruction manual and/or watching e-learning/videos available for free online. There is also an online Q&A and FAQ page, along with 24/7 technical system supervision and support.
“Not needing a technician is a great benefit,” explains Sami Herrala. “Outside visitors are largely banned from facilities treating Covid-19, both to prevent the spread of the virus but also because PPE (Personal Protection Equipment) supplies are quickly running out in many regions. Being able to set this up themselves quickly and easily really helps with slowing the spread while also giving medical staff the tools they need quickly.”
Quick & easy setup
The instructions and deployment of Nurse Call Lite are simple:
- Place devices in desired locations on the ward
- Power on the devices by connecting the power cord to the outlet
- Download the Smooth Lite smartphone app and activate it
- System is ready to use
The speed with which the system can be ordered, configured, and deployed will be crucial as more non-traditional medical centers are set-up. And 24-hour battery back-up means the devices will not run out of juice quickly.
Roaming provides uninterrupted and seamless network connectivity
Nurse Call Lite is enabled by wireless connectivity, but the key to making sure this solution is viable is roaming.
“When we called and said we needed SIMs to make it happen Tele2 IoT responded with a solution in 45 minutes. The response was fast, professional, and the team helped us with whatever we needed,” says Herrala. “Equally important was roaming.”.