2G and 3G Sunsetting in Tele2 Sweden

We are building for the future

In line with the upgrade and modernization of 4G and 5G it is time to say goodbye to the older technologies 2G and 3G. This is a futureproofing technology shift that gives Tele2 the opportunity to reuse frequencies for newer generations that are safer and more robust. The upgrade of Tele2’s network is already ongoing. 3G is gradually closing down and is estimated to be finalized by the end of 2025. 2G will be closed down at the end of December 2025. This end date is the same for all Swedish operators.

How are you affected by the change?

IoT devices that only support 2G or 3G need to be upgraded to support 4G and 5G. In cases where your solution depends on voice service, it is important to make sure it supports VoLTE (Voice over LTE).

We are here to help you identify where changes need to be made and our team is ready to assist you in assessing which technology you should move to, as well as address other challenges, such as if your hardware will be compatible.

You are welcome to contact customer service or your account manager to assess your needs for 2G/3G, as well as to answer any other questions you might have.

What do you need to do?

In order to be ready for this technology shift, it is important that you upgrade or swap your devices to support 4G, 5G, and VoLTE before the end of 2025. After this date Tele2 will no longer support the older technologies 2G and 3G in Sweden. This end date is the same for all Swedish operators. In roaming scenarios these technologies depend on the local network.

This inventory and upgrade will take time, so please make sure you start the shift now.

Sunsetting is a global trend

This technology shift is happening all over the world. We are aware of at least 30 partners in Europe that will close down 2G and 3G before the end of 2025. In North America, 2G has been closed in the majority of networks, and in April 2024 the US will have completed the closure of 2G and 3G. In the Asian market many operators have already closed 2G, and 3G will be next in line around 2025.

FAQ – 2G/3G sunsetting

How is the coverage affected by this technology shift?

As Tele2 shuts down 2G and 3G, we are also expanding and increasing capacity in both 4G and 5G networks, which in the long run means that mobile coverage will be improved.

Will I be able to use equipment that is only compatible with 2G or 3G when these networks are turned off?

No. Devices that only use 2G or 3G will stop working when the networks are closed down. This applies to voice and data services, SMS, and emergency calls.

Upgrading both services and equipment takes time and requires preparation. We therefore recommend that you perform inventory of your company’s need for upgrading or replacement in good time.

What if my device is not compatible with 2G or 3G?

If your device or equipment is not compatible with 2G or 3G, it needs to be upgraded or replaced. You are welcome to contact customer service or your salesperson if you need any guidance.

What type of equipment is affected by the shutdown?

Both individuals as well as companies and organizations are affected by the shutdown of 2G and 3G. Devices and equipment affected are mobile telephony and mobile broadband, as well as many connected devices with IoT subscriptions. This could be alarm systems, telephone exchanges, card terminals, electricity meters, heat pumps, remote control equipment, parking meters, tracking equipment, video surveillance, security alarms, security phones, etc.

Are mobile operators allowed to shut down a network?

Yes. Operators who own the 3G and 2G networks may make changes to them as long as they comply with the conditions in their frequency permits. They are technology neutral and therefore have no requirement to provide specific technology such as 2G (GSM) or 3G (WCDMA). In some markets the government is encouraging the movement to newer technologies.

Tele2 jointly owns the 3G network in Sweden with Telia, via the company Sunab, and the 2G, 4G and 5G networks with Telenor, through the company Net4mobility.

Will my older equipment work abroad?

The technology shift is happening around the world and several markets have already completely closed 2G and 3G. In roaming scenarios, the support of these technologies depends on the local network. We have gathered important dates below for you to keep track of networks that are sunsetting these technologies. Tele2 IoT customers can access the file with sunsetting updates in the Customer Portal in the ‘What’s New?’ tab at the top of the page.