Industry
Smart cities
Region
Global
Before partnering with Tele2 IoT, the smart water management company Droople faced unreliable connectivity in key markets in the Middle East and Brazil. This was limiting their ability to deliver real-time services such as leak detection and predictive maintenance. Tele2 IoT’s global eUICC SIMs, NB-IoT support, and Cisco IoT Control Center enabled Droople to overcome these barriers and deliver consistent, always-online performance.
Thanks to Tele2 IoT’s careful selection of the best partners in each country they cover, we are confident that our devices maintain reliable connectivity, even in difficult environments.
Droople’s mission is clear: “To make water matter to people through IoT and AI”. Above all the company envisions a world where water assets – such as toilets, water dispensers, and treatment systems – are intelligently monitored and optimized to reduce waste, improve efficiency, and drive sustainability.
Operating in the smart water industry, Droople serves asset managers, facility managers, and utilities. Their platform combines IoT sensors, machine learning, and cloud analytics to deliver predictive maintenance, consumable automation, and performance optimization.
Droople’s technology has revealed powerful insights into water usage. For example, pilots conducted with the 50 Liter Home Coalition showed that 40% of potable water in homes is used for toilet flushing. A surprising figure that has prompted behavioral changes and infrastructure upgrades.
In commercial settings, Droople’s impact is equally tangible. In Swiss malls, their system helped facility managers detect and eliminate “ghost flushing”. A phenomenon where toilets flush continuously due to pressure changes at night. This intervention led to a 25% reduction in water waste, saving the equivalent of an Olympic pool (2.5 million liters) of potable water every five years per mall.
We helped five malls in Switzerland reduce water waste by 25%, which is the equivalent of an Olympic pool every five years per mall.
However, to understand the value of Tele2 IoT’s solution, it’s important to look at the connectivity hurdles Droople faced during its global expansion.
Droople’s global expansion efforts were significantly hindered by inconsistent and unreliable connectivity from previous providers. These providers failed to deliver stable service in critical regions. This can lead to frequent data loss, missed alerts, and operational inefficiencies.
This was particularly problematic in certain key markets in the Middle East, where network coverage was sparse and unstable, and in Brazil, where strict regulatory requirements posed additional barriers. The lack of dependable connectivity meant that Droople could not guarantee real-time monitoring, which is essential for services like leak detection and predictive maintenance. These limitations not only impacted customer satisfaction but also threatened Droople’s ability to scale and maintain a strong brand reputation.
Previously, we relied on another provider for 4G connectivity globally. However, we encountered issues with unreliable and sparse coverage in certain countries.
In some regions, Droople’s previous providers failed to deliver stable service, jeopardizing real-time monitoring and customer satisfaction. In others, regulatory hurdles created additional barriers to entry.
“The inability to provide a strong coverage in specific geographic areas with reliable and performing connectivity” was a major obstacle to scaling.
Droople discovered Tele2 IoT when a sales representative contacted Ramzi to invite him to an event hosted by Tele2 IoT – IoT Talks in Zurich. Droople tested a few SIM cards and, recognizing the potential of Tele2 IoT’s global connectivity solutions, decided to adopt Tele2 IoT’s eUICC SIMs, which offer the ability to remotely manage and switch operator profiles over the air. This flexibility was crucial for ensuring reliable connectivity across diverse and challenging markets.
The switch to Tele2 IoT was very easy.
The transition to Tele2 IoT was seamless, with minimal disruption to existing operations. Droople integrated Tele2 IoT’s services into their infrastructure and began leveraging Cisco IoT Control Center for real-time SIM lifecycle management, activation scheduling, and device provisioning. This comprehensive solution enabled Droople to scale efficiently, maintain consistent service quality, and deliver firmware updates and diagnostics remotely. Furthermore, the use of NB-IoT simplified installation and expanded sensor compatibility, allowing Droople to tailor their solutions to a wide range of customer needs.
We are using Tele2 IoT’s global cellular connectivity combined with eUICC SIMs, which allow us to remotely manage and switch operator profiles over the air.
The transition was seamless. Droople integrated Tele2 IoT’s connectivity into their existing infrastructure with minimal effort.
Using the Cisco IoT Control Center, Droople gained real-time visibility into SIM lifecycle management, activation scheduling, and device provisioning.
Key services used:
Tele2 IoT’s connectivity has had a transformative effect on Droople’s operations and customer experience. One of the most notable examples occurred during a high-stakes product demonstration in a major metropolitan region in the Middle East. In an area known for complex connectivity challenges, Tele2 IoT was the only provider that delivered reliable NB-IoT service. This enabled Droople to showcase its technology without interruption, ultimately securing a major sale and reinforcing its reputation for reliability.
A significant success occurred during a crucial product demonstration in a major metropolitan region… Tele2 IoT was the only provider that offered reliable connectivity, enabling a flawless demonstration. This directly led to securing a new sale.
Beyond individual wins, Tele2 IoT’s fast SIM delivery and activation scheduling have streamlined Droople’s supply chain and deployment processes. This has allowed the company to plan installations more efficiently and respond quickly to customer needs. The flexibility of NB-IoT has also expanded Droople’s ability to integrate with a wide range of sensors. It makes their solutions adaptable to diverse use cases—from residential water monitoring to large-scale commercial infrastructure.
Thanks to the flexibility NB-IoT offers, we can also connect almost any type of sensor, depending on the customer’s specific use case.
The consistent connectivity provided by Tele2 IoT ensures that Droople’s devices remain online, enabling real-time alerts and proactive maintenance. This reliability translates into reduced downtime, improved customer satisfaction, and a stronger brand presence in competitive markets. In addition, fast SIM delivery and activation scheduling improved supply chain efficiency and operational planning.
In markets like Brazil and certain regions in the Middle East, where local regulations and certification requirements can be particularly stringent, Tele2 IoT’s expertise and partnerships have enabled Droople to maintain compliance and performance. For example, Brazil’s Anatel certification process demands unique standards that differ from CE or FCC norms. Tele2 IoT’s support in these regions has allowed Droople to deploy confidently and maintain service continuity.
Entering markets with complex regulatory environments presents unique challenges… Our strategy has been to partner with specialized local providers in those specific regions to ensure full compliance and optimal performance.
Tele2 IoT’s streamlined connectivity solution simplifies asset management across geographies. With centralized control and monitoring, Droople can oversee its global device network, optimize performance, and plan future integrations with Tele2 IoT’s advanced management tools. This operational efficiency is key to sustaining growth and delivering consistent service quality worldwide.
Tele2 IoT provides a single, streamlined solution for our global connectivity needs.
Tele2 IoT’s onboarding was smooth and proactive. The team provided clear guidance on regional availability and regulatory requirements, helping Droople deploy quickly and confidently.
Our onboarding experience has been smooth and efficient. The Tele2 IoT team was proactive in providing the necessary resources and information to get us started quickly.
No troubleshooting has been required since implementation – a testament to Tele2 IoT’s reliability.
Thus far, we have not required any troubleshooting support, which speaks to the reliability and stability of the Tele2 IoT service.
As Droople continues to scale, its vision for the future centers on the convergence of IoT and AI—ushering in a new era of AIoT. This evolution involves embedding intelligence directly into devices, enabling autonomous decision-making and seamless interaction with users and other systems.
IoT is the foundation of embedded AI… ushering in a new generation of AIoT bots.
Droople plans to expand into underserved regions where water infrastructure is often overlooked, bringing smart monitoring and conservation tools to new markets. The company is also focused on reducing communication complexity by streamlining protocols and enhancing interoperability across platforms.
A key innovation on the horizon is the launch of Water-as-a-Service. A model that leverages Droople’s data-driven insights to offer predictive maintenance, usage optimization, and sustainability reporting as a subscription. With Tele2 IoT’s robust connectivity as a foundation, Droople is well-positioned to lead the next wave of smart water management solutions and redefine how the world interacts with its most vital resource.
Future goals include:
We expect Tele2 IoT to continue providing the robust global connectivity that is essential for our expansion into new markets and for the widespread deployment of our AIoT solutions.
Tele2 IoT’s robust connectivity is the backbone of Droople’s smart water systems, enabling real-time insights, predictive maintenance, and sustainable water management at scale. With Tele2 IoT, Droople isn’t just monitoring water—it’s redefining how the world values and protects it. Together, we’re building the infrastructure for a smarter, more sustainable planet.
Tele2 IoT ensures peace of mind and reliable connectivity wherever, whenever. We confidently recommend Tele2 IoT as a premier, scalable, and globally capable IoT connectivity solution.
Ready to scale your smart city or water management solution with Tele2 IoT? Contact our team to explore global connectivity options.
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