As your business grows your need for support grows along with it. At Tele2 IoT, our services include but go well beyond support. We offer services that address your particular needs while acting as a partner. We strive to be both responsive and proactive – and that means we work right alongside you to solve problems and issues that are specific to your business, while also giving you access to support and service levels that are designed to keep you up and running 24/7.
Stay competitive with Tele2 IoT’s Professional Services
Accelerate and grow your business with our IoT experts, 24/7 premium support, and extended SLA
Get more from our premium services
24/7 priority support
Our proactive 24/7 iNOC continuously monitor networks and devices, notifying you about any potential challenges, often
before you notice them.
Extended SLA
Our extended SLA includes service credit guarantees if we do not meet standards set in our agreement. This is
insurance on your investment.
Service management
On-demand support from dedicated service manager or service management pool. Operational meetings, quarterly business reviews, custom-made reports. Service manager stays with
you for entire IoT journey.
Strategic advice
Identify hidden issues, get customized insights and strategic advice on how to approach new markets, along with legal and technical advice. Stay ahead of the competition, achieve lower
churn, and increase revenue.
Enterprise reports
Enterprise Reports provide a collection of reports that enable you to make data driven decisions. Daily information about devices, usage, revenue and expenditures, snapshots etc. Delivered to your FTP server.
eUICC device verification
Verify your IoT devices support the eUICC (eSIM) standard, ensuring interoperability and support of eUICC use cases. Verify profile provisioning and activation, ensuring a secure and seamless IoT deployment.
