Connectivity is key to IoT products and services, but in order to deliver the best solution you need the right tools, the right partners, and the right support. Welcome to the wonderful world of Tele2 IoT and Sim Services, where a mutually beneficial collaboration is making 2DISCOVER an essential diagnostic tool.
For more than a decade, Dutch connectivity re-seller Sim Services has been supplying SIM cards to a global and diverse customer base who have IoT solutions, such as alarm systems and transport track and trace. The connectivity provided allows the company’s customers to remotely connect their devices and either read their status or influence their behavior. But as Sim Services CEO Rutger Stekelenburg explains, anyone can become a re-seller – in order to stand out from the competition you need to add something extra to the mix.
“All of our customer’s data is routed through our own infrastructure, meaning our own network operating center in Amsterdam,” explains Rutger Stekelenburg. “This allows us to closely follow what is going on, so if a device doesn’t behave as wanted or expected we are able to offer very good support to the customer so that together we can quickly diagnose and solve the issue, whether that issue is with the device or the backend system. We also supply secure connections between our infrastructure and the customer’s infrastructure. The security can be based on very basic encryption techniques but can also be a dedicated fixed line.