“We have also automated the money flow,” explains Daniel Lindau. “We have our own connection with the banks, so every week the money being paid out to the restaurants is automated, which means there are no manual errors, and we are able to do this at scale, with not a lot of manpower.”
When it comes to managing their SIMs, Lumit uses 2CONTROL (Cisco IoT Control Center) to monitor the SIMs and track all data being used, as well as to get average data usage. If a terminal deviates from the norm, Lumit gets an alarm that there might be a problem and are able to quickly investigate.
“We also had some customers who took the SIM card and put it in another device in order to have fun on their tablet,” laughs Daniel Lindau. “The Tele2 IoT team helped us create an alarm so that we can see if this is happening and deactivate the SIM card if it does. These kinds of things are great for us because we rarely visit the restaurants, so to be able to remotely turn off and turn on or lower or raise things remotely – it supports our digitalization model really well. It’s amazing – we went from a retail focused provider to IoT – the support, the uptime with no downtime at all, creating settings – it’s been really positive and great for what we’re trying to do.”
Lumit uses Tele2 IoT for the connection and then sends data to their network inside AWS. When it comes to GDPR and data protection, they use data only for the defined purpose before removing it. Data is secured and encrypted and sent via secure channels and tunnels. The restaurants do need some data, like an address and the food order in order to function, but that data remove it as soon as is necessary.
Lumit is still scaling so the focus is on their core business. They want to get it right, especially because they’re experiencing such explosive growth.
“We are taking everything step-by-step,” explains Daniel Lindau. “One of the reasons we chose Tele2 IoT is that we know we can expand with the company, and it will support future efforts in that area. Currently, we’re talking to Tele2 IoT about switching to national roaming, which would be amazing since some of our customers are more remotely located, and this will ensure they always have the best possible connection. And when we’re ready to move outside of Sweden, Tele2 IoT’s roaming will be crucial to our plans.
“We want to make sure everything is working for both ourselves and our customers – the way we do that is not diversifying too quickly or expanding too quickly – but also being prepared and making sure everything is working perfectly when we’re ready to do that.”
Lumit Founder & CEO Daniel Lindau will be appearing at IoT Talks 2022 on the 10th of November. You can register for the event here.