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Critical Connectivity & CSL

Secure and reliable connectivity

CSL provides managed connectivity services for critical applications across multiple sectors where optimal uptime is vital. The UK-based company, which operates across Europe, does this by relying on world class technical expertise and an unrivalled commitment to customer service – just two of the reasons they are now market leaders. Partners like Tele2 IoT provide the connectivity that makes CSL solutions possible.


CSL: The Company

Critical connectivity can be complex, but CSL makes it easy. For more than 25 years, CSL has been a leading provider of critical connectivity, working in sectors at the highest end of critical communications. CSL began life in the world of Security and Fire installations, providing critical connectivity to alarm systems that protect properties and lives. Soon after, the company became the connectivity provider of choice for the telecare sector, once again ensuring systems are connected to protect the most vulnerable people in society.

CSL offers a range of critical connectivity solutions, focused on maximum uptime and total resilience. This has allowed them to add telecare, critical national infrastructure and other IoT verticals to their portfolio. In recent years, CSL’s knowledge and expertise has been applied to other sectors where business continuity is essential, and where any downtime can cause major disruption to services. Today, CSL has over 1.5 million connections supporting mission critical IoT applications across Europe. Their expert team are continuously innovating to provide the most resilient and cyber-secure connectivity solutions on the market.

Simplicity, service, and reliability are at the heart of everything CSL does.

The case at a glance

Company: CSL
Region: UK/Europe/Global
Sector: Critical connectivity
Challenge: Providing mission critical IoT connectivity to a range of sectors globally
Solution: Pro-actively working with operators such as Tele2 IoT to address outages or interruptions and improve offering for the end customer
Result: Market leading position, strong reputation for top-of-the-line customer service & excellent growth in both traditional and new sectors.

CSL operates in the B2B space, providing connectivity to hardware and system manufacturers, installation professionals, IT and infrastructure businesses. Handling connectivity for big players in any of the industries, CSL ensures that their solutions provide the more reliable connectivity in the IoT Market. Hiran Ravat, CSL’s Head of IoT Business Development & Partnerships, explains why providing critical connectivity has moved beyond CSL’s core markets.

“Put simply, when connectivity is so key that any downtime would result in the loss of lives, damage to infrastructure and significant loss of business, this is critical,” explains Hiran Ravat, Head of IoT Business Development & Partnerships, CSL. “We have seen first-hand the impacts this has had when this is not prioritised. In Telecare, when alarms from elderly and vulnerable people don’t reach the monitoring centre, meaning there is no notification, these people can be left in danger. In the broader business world, such as in retail, a cyber-attack or extended period of downtime can result in a huge loss in revenue and wider damage to a brand. This is where CSL can help!”

“We offer a fully managed, proactively monitored, encrypted, end-to-end service – with total redundancy and failover at every level. When it matters most, we make sure systems and applications stay connected. This is the entire foundation of what our business does in all our solutions.”

Hiran Ravat Head of IoT Business Development & Partnerships CSL

“We also work with both businesses and government. We are already a part of the Critical National Infrastructure Ecosystem and want to take our capabilities into the broader IoT market. In the world of Telecare, we want to be the “go-to” company in supplying connectivity. We know and understand their industry and understand the value of great service and support on top of the technical and secure managed service we provide. In that business even 10 devices out of 10000 that are out of service, is potentially a big risk as each and every device is connected to a vulnerable person.”

CSL will be appearing at IoT Talks 2022 – Beyond the Visibility Line the 10th of November. You can register here.

To discover more about CSL, please visit their website.