January 30, 2024

Reflecting on a Successful 2023 & Looking Forward to Another Year of IoT Love

Celebrating ten years of IoT love

As we near the end of the first month of 2024, we’ve been evaluating how 2023 went for us – and I can say it was a great year, one that exceeded our expectations. The highlights for the Tele2 IoT team included high double-digit profitable growth, once again outgrowing the market average, and an NPS score of 54 (industry average 25-33), with 10 000 customers and 12 million connections reached. I would like to thank all our customers, partners, and my talented team for a very successful 2023.

We also had a double anniversary in 2023, with Tele2 Group celebrated 30 years, and Tele2 IoT celebrating its ten-year anniversary. And last but not least, IoT Talks 2023 in November was a fantastic success, with customers, partners, and many other interested parties joining us both onsite in Stockholm and online to discuss everything IoT.

Tele2 IoT has been driving a lot of innovation in the eUICC area and that is something we intend to continue with. In 2023, we witnessed a trend shift for which type of SIMs that are being ordered from us as the eUICC adoption really took off. During the first half of 2024 we will come with an eUICC-based launch that will unlock 2 “restricted markets” – Brazil and Turkey, which is great news for those companies who want to enter these markets with a strong partner.

In 2024, we plan to keep innovating to democratize IoT. One of the first things we did this year was launch our new customer support solution, powered by Amazon Bedrock.

Cyril Deschanel Managing Director, Tele2 IoT

Amazon Bedrock enables fast-paced building and scaling of generative AI applications, and we think this innovative solution is set to redefine customer service standards. We will continue to deliver on our internal digitalization/automation process to keep improving customer and employee experiences.

We are hard at work on our updated ambitions and strategy, including new capabilities, so stay tuned.

We’ll have a team at MWC Barcelona in February this year, so please feel free to book a time to speak with us – keep an eye on our LinkedIn page for other events we’ll be attending this year. We look forward to meeting you during 2024 and understanding more about how we can help you leverage IoT to enable your business success.

IoT Love is our motto around the office, and it drives us to keep reaching new heights when it comes to serving our customers and the IoT market. Please feel free to reach out with any questions or comments you might have.

Cyril Deschanel
Managing Director
Tele2 IoT

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